Peak season now
Medicare
Medicare Advantage,
Supplement & PDP
- Parts A & B verified
- State and county screened
- D-SNP screening available
- 120s or 180s buffers
- AEP and OEP surge capacity
Pay-per-call · Medicare · Final Expense · ACA
Live Medicare calls.
Delivered to your floor,
at volume.
Exclusive inbound calls and warm transfers for licensed rooms. Your states, your hours, your caps — billed only after your buffer. Built on enterprise telephony and AI routing.
LIVE ROUTINGSample data
- MedicareFLRoom 0463s / 120s
- FETXRoom 11Billable
- MedicareAZRoom 0295s / 180s
- ACAGARoom 07Billable
- MedicareOHRoom 0463s / 120s
- MedicarePARoom 09Billable
- Calls routed today
- 1,284
- Answer rate
- 91.2%
- Buffer pass
- 78.4%
- Vicidial + AI routing
- Recorded consent
- Real-time caps & concurrency
- State & county routing
- Call ID on every call
- Prepaid, no surprises
How it works
Three steps from pilot to floor.
- 01
Tell us your floor
States, hours, agents, buffer and daily cap.
- 02
Run a 50-call pilot
Prepaid block, delivered to your DID or SIP, with recordings and call IDs.
- 03
Scale on proof
Raise caps on the rooms that close. Weekly prepaid blocks, auto-pause at zero balance.
Verticals
Medicare first.
Two more where it counts.
Medicare Advantage,
Year-round
Final Expense
Final Expense
- Ages 50–85
- Interest and bank-account screened
- 90s or 120s buffers
- Year-round
Nov 1 – Dec 15
ACA
ACA
- Ages 18–64
- Not on Medicare or Medicaid
- OE or qualifying SEP
- 60s or 120s buffers
Spec sheet
What's in every billable call.
The same standard on call one and call ten thousand.
- Exclusive
- One buyer only. Never shared, never shopped.
- Warm handoff
- Screener introduces the caller to your licensed agent.
- Buffer billing
- Clock starts when your agent answers. Ring, IVR and hold never count.
- Filters
- Your age range, states, product and exclusions.
- Proof
- Call ID, timestamps, recording and consent record.
- Disputes
- 48-hour window. Valid rejections credited, no argument.
- Not billable
- Wrong state, out-of-range age, no consent, duplicates within 30 days.
Buyer portal
Your numbers, not ours.
Every call runs through our tracking, and you see the same data we bill from. Recordings, call IDs and buffer timing, call by call.
Room 04 · TodayPortal preview · sample data
Billable today
312
Answer rate
93.4%
Buffer pass
81.2%
Balance remaining
188 calls
Calls by hour
| Time | State | Vertical | Talk time | Status |
|---|---|---|---|---|
| 2:41 PM | FL | Medicare | 14:22 | Billable |
| 2:38 PM | TX | Final Expense | 6:05 | Billable |
| 2:36 PM | AZ | Medicare | 1:12 | Under buffer |
| 2:31 PM | GA | ACA | 9:47 | Billable |
| 2:29 PM | OH | Medicare | 0:48 | Credited |
The engine behind every call
Infrastructure. Not new. Built on infrastructure that's already carried millions of calls.
Omnia Connect routes every call on telephony built and run by Call Sandwich — the same stack enterprise teams use for production voice AI.
0M+
AI-assisted calls powered by Call Sandwich infrastructure
0+
Years of telephony experience on the team
Elite
Retell AI partner tier
Official
Jambonz partner
Figures refer to Call Sandwich, our telephony infrastructure partner.
What it means for your floor
Capacity-aware routing
We check your live capacity before every call. Full floor? The call waits — it never floods your agents.
Automatic failover
If a line is down or busy, calls reroute to your backup destination instantly.
Your hours, enforced
Time-zone-aware schedules per campaign. No calls before open or after close.
Vicidial & any dialer
Native bridging to Vicidial, Asterisk, FreeSWITCH, Five9, Genesys and any SIP endpoint.
Live call telemetry
Real-time traces and per-campaign success rates, visible in your portal.
Encrypted signaling
SIP over TLS with tenant-isolated credentials on every connection.
Human screeners. Enterprise routing. One accountable partner.
Build my campaignCompliance
Built for scrutiny.
TPMO-aware Medicare flows
Live transfers with no data passed ahead of the call. Recorded consent naming the receiving agency.
TCPA & DNC
Consent per call, federal and state DNC scrubbing, state calling windows.
ACA consent standards
Clean recorded handoffs that support CMS consent documentation.
Licensed rooms only
Buyers warrant licensed, appointed agents in every routed state.
We are not an insurance agency and do not sell, quote or enroll plans.
Buyer Center
Everything your room needs to know.
Straight answers on calls, billing, compliance and onboarding. If it's not here, ask us and we'll add it.
The calls
08Buffers & billing
09Quality & disputes
06Coverage & capacity
05Compliance
07Technology
05Onboarding
04Glossary
19- Buffer
- The minimum agent talk time required before a call becomes billable.
- Billable call
- A call that meets your agreed filters and exceeds your agent talk-time buffer.
- Live transfer
- A screened consumer connected to your agent while still on the line.
- Inbound call
- A consumer-initiated call that rings your floor directly.
- Warm transfer
- A live handoff in which a screener introduces the consumer to your agent.
- Cap
- The maximum number of calls allowed in a specified period.
- Concurrency
- The maximum number of calls your room can receive at the same time.
- Answer rate
- The percentage of delivered calls answered by your agents.
- Buffer pass rate
- The percentage of answered calls that reach the agreed billable buffer.
- CPA
- Cost per acquisition is your total campaign cost divided by acquired customers.
- Dispute window
- The period after a call in which you can submit a rejection for review.
- DID
- Direct Inward Dialing is a phone number that routes calls directly to your floor.
- SIP
- Session Initiation Protocol connects voice calls to your telephony endpoint over the internet.
- TPMO
- A Third-Party Marketing Organization provides marketing or enrollment-related services for Medicare plans.
- SOA
- A Scope of Appointment documents which Medicare products a consumer agrees to discuss.
- AEP
- Medicare's Annual Enrollment Period runs from October 15 through December 7.
- OEP
- An Open Enrollment Period is a defined window for eligible consumers to enroll or change coverage.
- SEP
- A Special Enrollment Period allows eligible consumers to enroll outside standard enrollment windows.
- D-SNP
- A Dual Eligible Special Needs Plan serves people eligible for both Medicare and Medicaid.
Get calls
Build your campaign.
Your calls, your states, your hours. Get pilot terms within one business day.
Your agents are ready. The calls are waiting.
Start with a 50-call pilot in your best states.