Final Expense · Year-round
Final Expense live transfers connect a screened consumer, aged 50 to 85, to your licensed agent while still on the line. Each call is exclusive to your room, routed only to your licensed states and hours, and billed only after your agreed talk-time buffer.
No. The buffer clock starts when your agent answers; ring time, IVR and hold time never count. Every billable call has a call ID and a recording in your portal for 90 days. Flag any call ID within 48 hours and valid disputes are credited to your balance.
Trained human screeners qualify every caller before the connection, and every call carries documented consent to speak with a licensed agent. Share your dispositions and we tune screening toward the callers who close for your room.
Yes. You set your hours, time zone, daily caps, hourly caps and maximum concurrent calls, and can change them any time. Real-time capacity checks hold calls when your floor is full, and calls pause automatically when your prepaid balance reaches zero.
Your agent didn't close, the caller couldn't afford a plan, or your agent missed the call.
Wrong state, outside your age range, no consent on file, duplicate within 30 days, language mismatch, or fraud.
We are not an insurance agency and do not sell, quote or enroll plans. Services are for licensed insurance agencies only. Full answers in the Buyer Center and spec sheet.